Learnsmarter - Our Policies
Overview

Learnsmarter creates training administration solutions for organizations that deliver training – to customers, staff, distributors, franchisees, partners and volunteers. Learnsmarter is a Salesforce ISV and our solutions are native apps, built and hosted on the Salesforce platform.

We work with some great customers and we are proud to see them using our products and enjoy working with all of them to help them to reach their goals. Our team has many year of experience in the training administration sphere and all software development is done in the UK.

Learnsmarter is a trading name of Learnsmarter Apps Ltd, a company registered in England No. 6127764.

Copyright Notices and Disclaimers

The information on this website is provided for the benefit of existing and future customers. Learnsmarter Apps Ltd will make every effort to ensure that the information is reliable and accurate at the date of publication, but no warranty of accuracy is given. Learnsmarter Apps Ltd do not advise customers to rely solely on the information contained herein when making a purchasing decision. Learnsmarter Apps Ltd are not responsible for the accuracy of information contained within sites provided by third parties, which may have links to or from this website. Any opinions expressed are the opinions of Learnsmarter Apps Ltd at the time of writing and are subject to change without notice. Learnsmarter Apps Ltd does not accept any liability in respect of any errors or omissions within the information contained herein whether created by Learnsmarter Apps Ltd or any other relevant third parties.

Customers should ascertain for themselves whether any features contained within the products supplied by Learnsmarter Apps Ltd or their resellers will meet the customer's requirements through the use of available demonstration systems, product demonstrations and by direct communication with either Learnsmarter Apps Ltd or one of their resellers.

Learnsmarter Apps Ltd provide information to enable customers to estimate the costs of Learnsmarter products and services. Neither this information, nor any other information contained on this website, is intended to create a contract or an offer or other legally binding commitment and customers should not rely on this information when placing orders. Learnsmarter Apps Ltd recommend that all customers obtain a formal quotation from either Learnsmarter Apps Ltd or one of their resellers before making a purchasing decision.

Learnsmarter is a registered trademark of Learnsmarter Apps Ltd in the UK and the USA. Salesforce, Salesforce.com, Force.com and AppExchange are all registered trademarks of salesforce.com inc.. Chatter is a trademark of Salesforce.com inc.. No investigation has been made into the common law or other trademark rights of any other word contained within this site. The inclusion of any word with or without a recognized trademark symbol is not an expression of the publishers opinion as to whether or not such words are protected in any manner, nor is it to be regarded as affecting the validity of any trademark.

Under no circumstances should the information on this website or any part of it be copied, reproduced or redistributed without the express written permission of Learnsmarter Apps Ltd.

Ethical Policies

Learnsmarter Apps Ltd will not discriminate against anyone on the grounds of race, age, gender, disability, religion, sexual orientation, social or cultural background.

Learnsmarter Apps Ltd will deal fairly and truthfully with all customers and suppliers. All of Learnsmarter Apps Ltd's contracts of employment explicitly state that staff will not knowingly lie or attempt to mislead customers. Learnsmarter Apps Ltd will endeavor to ensure that the customer understands what Learnsmarter Apps Ltd's products can and cannot do. Learnsmarter Apps Ltd cannot be held responsible for assumptions that customers have made about levels of functionality within Learnsmarter Apps Ltd's products that are inaccurate but are not communicated clearly to Learnsmarter Apps Ltd. In the event that any such assumptions are communicated, then Learnsmarter Apps Ltd will make every effort to ensure that such misconceptions are corrected.

Learnsmarter Apps Ltd will respect the confidentiality of client information and all staff have contractual obligations to do so.

Learnsmarter Apps Ltd will deal openly and honestly in every circumstance. Learnsmarter Apps Ltd will neither give nor accept any inducements of any kind to or from any individual in connection with a customer transaction. Learnsmarter Apps Ltd may provide discounts on the purchase of new products or services from us to clients who refer sales leads to us.

When new clients ask us for references from existing clients, Learnsmarter Apps Ltd will normally contact the reference client first as a matter of courtesy, but will never offer any inducements of any kind to customers for providing references to new clients on Learnsmarter Apps Ltd's behalf.

Learnsmarter Apps Ltd will promote the products and services that we offer in a positive way and this may include drawing the customer’s attention to advantages that our products and delivery methods may have. However, we will always seek to avoid providing purely negative information about the products, services or business of our competitors and will promote the benefits of our products rather than concentrate on the negative aspects of other systems. If Learnsmarter Apps Ltd become aware that our competitors are not treating us in the same way then Learnsmarter Apps Ltd reserve the right to provide equivalent information in these limited circumstances.

Learnsmarter Apps Ltd will not knowingly sell Learnsmarter Apps Ltd's products to customers who wish to use them for any illegal purpose.

Environmental Policies

Training Manager Pro will seek as an organization to reduce the impact of its operations on the environment as far as possible. The headings are not ours, but Training Manager Pro undertakes to do the following:

Reduce

Training Manager Pro are committed to the use of technology in reducing the requirement to use paper. Training Manager Pro will use email, social tools and other forms of web based and electronic methods as a communication tool for all written correspondence whenever possible and seek to develop products that allow clients to take maximum advantage of this technology too.

Training Manager Pro will use technology to minimize requirements for travel. Training Manager Pro will give software demonstrations and provide other services using web and other communication technologies as far as possible and will only travel to client sites when it is necessary to do so. Where possible, any travel will be done using land based public transport. Training Manager Pro will encourage staff to use non-polluting forms of transport and will provide facilities for and encourage staff to cycle or walk to work.

Training Manager Pro will seek to use technological advances to develop new training materials which will increase the ability of clients to train themselves where appropriate and reduce the need for face to face training.

Training Manager Pro will seek to limit all packaging and the amount of physical matter that it dispatches. Training Manager Pro will favor suppliers who attempt to limit the amount of packaging that they use when supplying goods to us.

Training Manager Pro will consider the environmental impact of new equipment before purchasing and will choose lower impact items where possible.

Re-use

Training Manager Pro aims to use reusable rather than disposable items and will use recycled materials where possible. Training Manager Pro will seek to find new owners or uses for obsolete equipment and will buy second-hand equipment when it is sensible and practical to do so.

Recycle

Training Manager Pro will recycle as much trade waste as possible and will support recycling initiatives.

Cookie Policy

Most websites use cookies. Cookies are plain text files stored on your computer or device when visiting websites. Our website uses cookies to help provide you with the best experience we can.

We do not use cookies to:

  • Collect any personally identifiable information
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

Our cookies help us to:

  • Make our website work as you'd expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you

You can remove permissions for our site to store information in cookies by adjusting your browser settings. Doing so may adversely affect your visitor experience on this site.

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that we have your agreement to store data in cookies for the purposes we have stated.

Third party functions
Our site includes functionality provided by third parties. Disabling these cookies may adversely affect the functions offered by these third parties

These third parties include YouTube, Facebook and Twitter.

The site uses Google Analytics to track visits to the site and Google Analytics stores data in cookies for this purpose.

Salesforce.com may use cookies as tools for gathering information and page view analytics. This can be used to enhance user experience or can be used as analytics for page views. For more information about how Salesforce.com may use cookies on this website, please click here.

Confidentiality Policy

The Learnsmarter license agreement contains specific clauses with regard to confidentiality and disclosure rights.

All staff members have signed a confidentiality agreement and we treat all data and information we receive which we have been advised is confidential or which we assume to be confidential as confidential.

We do not sell any client data to third parties.