Most learning platforms don’t struggle because the content is wrong…
They struggle because learners lose their way…
When people log into a learning system and immediately wonder “What do I need to do now?”, you’ve already lost momentum. Completion rates drop. Engagement fades. And training teams are left chasing progress that should have happened naturally.
Adding more content doesn’t fix that.
A clear user-journey does.
That’s the thinking behind Program Player – a new Learnsmarter feature designed to remove friction from learning inside Salesforce replacing it with clarity, flow, and forward motion.
Program Player: A significant speed boost to help you get learning completed, fast
Why learning drop-off really happens
Most learning drop-off or non-completion comes down to a single, simple issue:
Learners don’t understand the journey.
They don’t know:
where they are
what’s expected next
how close they are to finishing
And when learning feels confusing or fragmented, people disengage even when the material itself is good.
Program Player tackles this at the UX level, not the content level.
Start Smart
Some LMS platforms are just not built to help your learners get things done
In Learnsmarter, every learner journey starts with a single Program Card. Behind this single click, they can see their course plan, track progress, get notifications and updates and, most importantly, easily plot their personal path to completion.
Left: Some LMSs get your learners off on the wrong foot, overwhelming them with choices, windows and options.
Right: With Learnsmarter, every learning journey starts with a single step. However complex the course behind the click, we help learners stay focussed, for learning that’s friction free, not frustrating and futile.
A Salesforce-native learning experience that's built for clarity, and completion
Program Player is designed to answer every learner’s unspoken question the moment they log in.
They instantly see:
their full learning journey in a clear mini-menu
exactly where they are in the program
what’s coming next
how to launch each module in one click
No searching. No guessing. No frustration.
This is what a modern Salesforce Learning Management System should deliver: learning that feels obvious, not effortful.
"When modules are easy to access, progress is visible, and next steps are clear, learners keep going"
Momentum matters more than motivation
One of the most overlooked aspects of learning design is momentum.
When modules are easy to access, progress is visible, and next steps are clear, learners keep going. Program Player creates that momentum by removing unnecessary decisions and distractions.
Modules launch instantly. Progress is always visible. The journey feels finite and finishable.
That’s when learning gets completed.
Built for flexibility without losing control
Every organisation runs learning differently. Program Player is designed to support that reality.
Training teams can:
lock modules into a structured sequence when order matters
allow flexible navigation when autonomy makes more sense
add quizzes at key moments to validate understanding
finish programs with completion moments that feel rewarding
Confetti and awards aren’t gimmicks – they signal achievement. They tell learners: you’ve finished something that mattered.
See real-world results from day one
For training, enablement, and Salesforce teams, the impact is immediate:
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higher completion rates
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fewer learner questions
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less manual chasing
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faster Salesforce adoption
And crucially, all of this happens without changing your existing content or processes.
It’s a simple UX improvement that unlocks the value of what you’ve already built.
Why teams choose Learnsmarter for Salesforce learning
The best news? Learnsmarter is built specifically for Salesforce not adapted to it.
That means:
a clean, user-experience-first design learners don’t resist
fast rollout with no learning curve
a fully Salesforce-native LMS that scales with your business

