Use Cases

Customers

LMS Use Cases Customers

Who?

If you deliver, or plan to deliver, any kind of services to your customers through your Salesforce Experience Cloud site, Learnsmarter will complement that. 

Challenge

It’s often hard to get customers to participate in your digital transformation. If your customer data is spread across different systems then even if you can minimise login challenges with single sign on, it can still be difficult to get the data into one place and build that single view of your customer. 

Solution

Learnsmarter is built in Salesforce and can fit right into an existing Experience Cloud site. You can instantly take advantage of the branding you’ve already created, and many Learnsmarter components can be modified to match your site theme and colours.

You can target specific material to specific customers and make it easy for them to learn what they need to get the most out of your products. 

Outcome

With a seamless and richer customer experience, your customers will find it much easier and more rewarding to interact with your customer-facing site. You’ll build customer enthusiasm and deliver great value.

The data generated is already linked directly to your customer records, so you can build and extend your reporting easily using great tools that you are already familiar with.

LMS Employee onboarding

Employee Onboarding

Get new hires up to speed quickly without the distractions of irrelevant content.

LMS Use Cases Customers

Customers

Make it easy for your customers to learn what they need.

LMS Use Case Partners

Partners

Help your partners, franchisees and dealerships to grow their business.